Dubai Police achieved a 99.9% daytime public safety perception rating across the emirate, according to official performance figures presented during an executive leadership review on Sunday.

The findings, presented during the force’s annual inspection of the General Department of Excellence and Pioneering, also showed that 99.1% of residents and visitors reported feeling safe in public places at night.

Alongside high public confidence scores, the leadership audit confirmed a 40% drop in internal red tape. The force reduced administrative procedures across its departments from 2,791 down to 1,670.

Lieutenant General Abdulla Khalifa Al Marri, Commander-in-Chief of Dubai Police, led the review. The session evaluated ten years of institutional modernization, strategic restructuring, and artificial intelligence programs carried out between 2017 and 2026.

Decade of Modernisation and Public Safety Metrics

The high safety ratings stem from comprehensive field surveys that measured community sentiment across Dubai throughout 2025. The results confirm that almost every resident feels secure navigating public areas during the day and night.

During the inspection, senior commanders highlighted Dubai Police's AAA+ brand rating, awarded in 2025 by international brand valuation monitors, which recognized the department as the world’s strongest police brand.

Commanders noted that the strategic transformation over the past decade focused on proactive safety, data-led patrols, and rapid digital responsiveness. These efforts helped maintain low violent crime rates even as the emirate’s resident population and tourism numbers expanded rapidly.

The annual inspection brought together top operational leadership, including Major General Dr. Ahmad Zaal bin Kreshan Al Muhairi, Deputy Commander-in-Chief for Financial and Administrative Affairs, and Major General Saif bin Abed, Assistant Commander-in-Chief for Excellence and Pioneering.

Cutting Bureaucracy and Streamlining Police Operations

Beyond street safety, Sunday's inspection focused heavily on cutting institutional bureaucracy and simplifying civic services.

The 40% reduction in administrative procedures removed 1,121 unnecessary operational steps. This reform enables officers and civilian staff to process public requests, traffic inquiries, and community reports much faster.

Dubai Police also trimmed internal key performance indicators by 22%, dropping them from 2,777 to 2,164. The department said this consolidation helps supervisors focus directly on core community outcomes rather than excessive paperwork.

Official records presented by Major General Sheikh Mohammed Abdullah Al Mualla, Director of the General Department of Excellence and Pioneering, indicated a 25% improvement in overall organizational efficiency between July 2024 and late 2026.

Integrating Agentic AI Across Smart Police Stations

Technology deployment formed a core pillar of the decade-long review, headlined by major upgrades to Dubai’s walk-in Smart Police Stations (SPS).

Dubai launched the world’s first unmanned Smart Police Station at City Walk in 2017, offering contactless reporting, fine payments, and clearance certificates around the clock.

In 2026, the force introduced agentic artificial intelligence into these facilities. Unlike basic scripted kiosks, agentic AI systems can independently interpret inquiries, cross-reference municipal records, and complete service workflows without direct human intervention.

The department also reviewed flagship surveillance and digital reporting frameworks. These include the Oyoon smart camera network and the eCrime portal, which handles online fraud, cyber extortion, and electronic crimes across the United Arab Emirates.

Verification, Unanswered Questions, and the 2033 Horizon

While the inspection highlighted major operational gains, several administrative questions remain open.

Official releases did not specify the exact survey sample size or detailed methodology behind the 99.9% daytime and 99.1% nighttime safety figures. Dubai Police also did not disclose specific performance benchmarks showing how much response times improved following the rollout of agentic AI.

Furthermore, details regarding human oversight protocols for automated AI casework were not released during the public briefing.

Looking ahead, Dubai Police outlined initial preparations for their strategic cycle running through 2033. The upcoming framework will prioritize predictive crime analytics, expanded digital citizen services, and centralized policy platforms designed to maintain Dubai’s position among the safest cities in the world.