NERC Advises Nigerians: Do Not Pay for Faulty Meter Replacements

The Nigerian Electricity Regulatory Commission (NERC) has issued a crucial directive to electricity consumers, advising them not to pay for the replacement of faulty meters. This comes as part of NERC’s ongoing efforts to protect consumers’ rights and ensure fairness in the electricity supply industry.

Clarification on Meter Replacement Fees

NERC clarified that it is the responsibility of the Distribution Companies (DisCos) to bear the cost of replacing faulty meters. Consumers are not required to pay for the repair or replacement of any faulty meters, as it is part of the service DisCos are obligated to provide.

Consumer Protection Efforts

The commission has reiterated its commitment to safeguarding consumers from exploitative practices by electricity distribution companies. This move is part of NERC’s broader initiative to ensure that consumers receive reliable service and are not subjected to unjustified charges.

Legal Implications for DisCos

DisCos found to be charging consumers for faulty meter replacements could face legal consequences, as such actions violate the regulations set by NERC. The commission has encouraged Nigerians to report any such incidents to the appropriate authorities.

A Call for Vigilance

NERC has urged consumers to remain vigilant and informed about their rights. Consumers are advised to resist any attempts by DisCos to charge for faulty meter replacements and to immediately report such cases to NERC for swift intervention.

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